Monday, October 4, 2010

Farm-Ins


If you're a captain of enterprise (or work for a captain of enterprise) and end up out of town, chances are you'll need a ride somewhere. Cabs are dirty and unworthy for Highly Paid Important People, so it's up to the livery industry to provide them with luxury chauffeured wheels.

Big business tends to centralization in all things, particularly low-level functions like transport. This means that if you, you HPIP you, arrive in my sleepy Floridian town, chances are you'll be driven around by an operator engaged by way of what's known as a 'farm-in' job.

Let's take the example of someone from the money-management industry who flies in from Boston to deliver a seminar (ahem, sales pitch with lunch) to rich old people. His company's preferred town car provider is Boston Coach, which happens not to have an office nor any cars here. What to do? They call their preferred partner hereabouts and farm the job out to them.

Occasionally, The Boss receives one of these things. He hates them. They always involve use of electronic aids, such horrors as email and the facsimile machine * shudder * as well as never-ending phone calls, and, worst of all, a high proportion of cancellations.

I hate farm-ins too. For a start, we all know that the client is paying way more than the amount we'd charge for the job. Boston Coach will be charging big-city corporate rates; we're a small town, small business operation, with rates commensurate. It kinda bugs knowing that I am the least paid person in the chain, but the one taking all the shit.

Inevitably the customers (who aren't paying out of their own pocket, it should be noted) are arrogant SOBs who take great pains to demonstrate just how much more important they are than a mere driver.

That's all fine, and part of the deal. Despite that, there is a little fun to be had. Oftentimes a representative from the mother ship will call me directly. Sometimes it is as often as three times in the hour prior to the nominated pick-up time. Always the same conversation:

Is this Wombat? Yes.

You're aware you're collecting Ms Codfish at 12:30 pm? Yes.

Where are you? Sitting in the front left-hand seat.

Very funny.

How are you dressed? In a toga.

Interestingly, we seem not to get so many farm-ins thesedays.



Packard Town Car hood ornament from here [link]

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