To Err is Human

Photo Credit

It must seem like I'm constantly criticizing The Boss. I guess I am, but only because I see him through a particular prism, the way he conducts business. If you met the man, you would be charmed, at least initially, and find yourself entertained with his stories. He is a salesman.

But the fun of a salesman's company soon wears off. He is only about as deep as cheap kitchen laminate, and the stories all have a sameness - he's a hero, and the rest of us are zeroes.

To list and explain the daily cornucopia of unique behaviours this man exhibits would require an entire book, so I'll start with the simplest and most enduring - his complete unawareness of what's going on.

It will typically happen like this: I, or one of the other drivers, will be on a job. We'll either be on the way to collect a customer, on the way back to the depot after completing a job, or the customer with be in the Town Car or limo. The phone will ring.

W: Hello, Wombat speaking.

B: Wombat, it's The Boss.

W: Yes, Boss.

B: I have a job for you.

W: Good-oh, can I call you back for the details?

B: Oh, why?

W: Well, I have Mr and Mrs Bond in the car.

B: Really?

W: Yes, Boss.

B: Oh, I didn't know.

W: Remember, you gave me this job yesterday?

B: Oh. Well, anyway, call me when you can.

Seriously. This happens ALL the time. The man isn't aware of where his cars are, where his drivers are or where his customers are.

I kid you not.

Christmas Eve

Honda S600 Photo Credit

Christmas Eve is the second-worst day on the road. The worst is Thanksgiving, when sweet old ladies take their Corollas out for the once a year spin. Gotta keep that oil circulating you know, young man.

Christmas in Florida means minivans doing one hundred, minivans doing forty, and minivans fogging my dreams. Waking to the frustration of driving behind a Michigan-plated Honda Odyssey is my reality at this time of year, and, waking or sleeping, I'll never know which lane they plan to be in next.

Trouble is, THEY apparently don't know either. Grrr.

This Christmas the highlight is how much The Boss has neglected his business over the last year or so. Never one for regular, scheduled maintenance, his cars are all showing their age. The Town Cars in particular are up around the 300,000 mile-mark, and run like it. One of them stinks like burnt onions when the aircon runs, the other one rattles like a bucket of bolts under acceleration, and the other one burns about as much oil as gasoline.

In years past, I gather, Bossman would regularly ditch the old machinery to keep the fleet svelte. Clearly, the dive in business has delayed or cancelled his plans in that area. Trouble is that the competition - there are two or three good other outfits around now - are all running the 'L' model Lincoln Town Cars. With an extra six inches in back seat legroom, wider opening rear door and a raft of other specialized limousine features, these cars kill the standard models we drive. Especially as The Boss charges our clapped out crates at around the same money.

It's sad. I look upon our customers as mugs. If only they knew what a better deal they'd get elsewhere. The fact that we're barely working tells me that a lot of others have already walked.

The interesting part of this is that the remaining regulars are there by force of habit. They think "I need a ride" and so they dial The Boss. Or their PA does so. Any new customers we get are one-timers only, choosing the first or second choice that popped up from where Google laid its egg.

In a fit of civic virtue, I sometimes think the best thing I could do is to hand out cards of one of our opposition companies at the completion of each run, and explain that my gift to them is the gift of inside information. I don't like seeing people ripped off.

Bodily Functions

1960 Lincoln Convertible Picture Credit

Inevitably, the innocent driver is exposed to the vast universe of his customers' fleshly, fluid and gaseous functions.

First and foremost and the one that springs to mind is the puke, of course. No surprise there, other than the alacrity with which some people will emit a thirty-second stream of vomitus, wipe their mouth with their sleeve and continue drinking.

Shades of Roman-style decadence in that lot.

At one point someone has demonstrated the panoply of gross exhibition including:

~ farting
~ really smelly farting (and not owning up)
~ nose-picking
~ crotch-grabbing
~ crotch re-arrangement
~ digital ear exploration
~ dandruff shaking
~ tooth picking (with little fingernail, for trapped food)
~burping

List not comprehensive.

The one corporeal expression that grates my cheese is the unceasing sniff. One sniff, that's fine. Two, even, I can deal with. But the continual drawing back of the nasal mucus by way of rapid inhalation reminds me yet again how grateful I am for parents who insisted that this never be a failing of their offspring. I am NEVER guilty of public sniffing.

I think the record is around one and one-half hours of a teenaged girl doing this right behind my left ear in a Town Car. Despite self-reminders, I was without tissue-box that day, and so had nothing to offer the hideous youth.

The acts of violence to which one's mind retreats (in order to remain sane) would surprise no-one who, like me, cannot STAND THE CONTINUALLY SNIFFING COMPANION.




That feels better.

Back With a Vengeance

1939 Chevy Picture Credit.

Oh, man, it's been a weird month.

Trouble is that although writing this blog is a pleasure (and a release) for me, the horrid hours and exhaustion of being UP when the body says DOWN mitigates against spending time relating stories of a life on the road.

Which isn't to say that I wish my driving life to go away, because at the moment it's okay. The Boss has us busy enough to keep us from panhandling at traffic lights, and there are a few other prospects in the wind.

But the endless conveyor belt of human oddity keeps spewing people at me. There's just no telling, as, for instance with a simple airport transfer earlier this week.

The lady concerned is the wife of a prominent property developer. He built a ten-storey condo building that more-or-less dominates the skyline of my Sun Coast town. It is designed after the great architects of Florence, which of course makes the whole complex irredeemably inappropriate for southwest Florida. Why importing architectural styles from foreigners is better than applying local techniques is obviously beyond me..

So I wait in the Medici-style porte cochere for madame (or is that signora?) for thirty minutes beyond our appointed pick-up time. The concierge (which is people in these parts call a doorman) is chatty and effusive. I know him from previous times, he's a good guy, but way too obsequious to his people. He needs to get them in line. Pronto.

The point is that this dopey woman is paying a fixed, rock-bottom price for a ride to the airport. When she does deign to make an appearance, there's all kinds of fuss about the dog and whether it will be allowed to travel on Southwest Airlines in this container etc etc.

Look, lady, you're sweet enough, but given that I'll take out about twenty-five bucks after tax outta this three hour circus, I could give a shit. You have bought a ride to the airport, nothing more, nothing less.

As you might anticipate, the problems with the dog resume at the airport. She has two different sized containers, for the poor pooch: one that will squish him up like an old pair of socks, and another that allow him to breathe. Naturally, the airline wants him in the smaller container into which she then stuffs him. (This from a person who says she loves the dog. Pffft. Whatever.)

AND of course I have to assist with this ridiculous pantomime at the departures curb of Southwest at Tampa airport. AND of course, she is immensely apologetic that she has no cash for a tip.

Like they say, you'll eventually be judged how you treat the small people. And the dogs.

Fire and Smoke

Picture Credit.

At a stop light recently I watched as yet another smoker took a final drag and flicked her butt onto the pavement. Judging that there was enough time, I jumped out of the Town Car, picked up the butt and offered it to its owner.

I believe this is yours?

Not so long ago, of course, cars were equipped with ash-trays and cigarette lighters. People used these conveniences for their designed purpose. At an appropriate time and place, the accumulated detritus created by this foul habit most likely ended up in a trash container somewhere, maybe at a gas station. In other words, smokers didn't consider the world one vast ash heap.

Modern manners define the kind of behaviour we non-smokers always admired: Values like not smoking indoors, not smoking while we're eating and not smoking in the car. Unfortunately, even SMOKERS have adopted these precepts, meaning that they've gone rogue, or, in the case of the car, gone on the road.

They're everywhere when you begin to look. Their car window is an eighth of the way down. With each exhalation, the owner aims her breath at the gap, polluting the universe outside instead of the universe inside their car. Every so often the lit coffin nail is held out the window, the ash flicked everywhere, again, but inside the car. And then, at the end of the nicotine hit, the butt is deposited insouciantly everywhere OTHER than the puffer's immediate environs.

It's the same act as the dog owner who refuses to collect her pooch's rancid coils. THEIR world is pristine; OUR world is a toilet.

So I offered the butt-hole litterer her butt back without success. Such language from such a pretty girl. But I think I made my point, if only for this sorry tale.

Just Perfect

Photo credit.

When The Boss calls at 1:30 am, it's never good news. He isn't calling to see if we'd like coffee and a slice of pizza, nor is he calling to tell us what a good job we're doing.

He's calling for one reason only: he's awake, and he's angry.

The usual deal is that I hand the limo company's business card to the customers so they know how to contact us. I try to do this both when I first meet them, AND when I drop them at their first destination.

On one side is the regular phone number; on the other is a space for each individual driver's number. I always hand out this card and POINT OUT to the people that the number to call is the one on the back labeled WOMBAT. Then I beg them NOT to call the number on the front, which, as I explain, calls The Boss.

You can put together the pieces. Drunken/stoned/stupid idiots will dial the number with the biggest print.

At the same time as The Boss is calling I receive two other calls from my Surbuban Gangsta wannabes, demanding that I return to collect them. Having previously explained that I cannot hang around on the street near their club, I ask if they're ALL TOGETHER.

You can get the gist of the answer from the 'click'.

Sigh. Nothing new in all this. Fifteen too many drinks, out of control egos, logic circuits burned out by the desire to get laid - this isn't going to be pretty. Of course when I lob at the front of the club, only a handful of these wankers is there. My backup plan is a parking lot I know of just around the corner, so I head there. It's one way in and out and only as wide a table-tennis table, so it requires a twenty point turn to get pointed the right way, but eventually we're settled, ready to head out.

Then the screaming begins.

Turns out that one of the young 'men' has tainted another of the young men's manhood with a stray drunk comment or two, and they're now bashing the shit out of each other next to Robert's limousine. For a moment I think about it. Then I decide that all I'll get is a large dry-cleaning bill, so I simply watch as these two gentlemen settle matters with honour. Frankly, I wished they'd used duelling pistols...that would have been more interesting.

Eventually the moody brawlers are separated, and we head back. These people are on a fixed release date, remember, having paid cash ahead of time, so I was ready to leave in any case.

We pulled up back at the front door of the bar from which we'd left pretty much on time. I was so glad to have the night over that I think my spirits were as high at that point as at any other during the evening.

It took two hours to clean up after the pigs.

No tip.

The Boss spoke to me on the Monday and accused me of being asleep while 'your customers were calling you.' He trusted these fools more than me.

And there, ladies and gentlemen, you have the kind of arseholes who own limousine services.

Trying Times

In a stroke of good fortune, I wasn't the only limousine that our Country-Club Rappers had engaged for the night. There were two of us, from different companies. And the really good news was that the other driver was a very cool dude, an older guy who'd been around the business for way longer than me.

Guys like Robert have seen it all. Nothing gets to them. A few punk-arsed show-offs trying to impress the girls make no impression whatsoever, and neither do the girls. Watching him operate was a thing of beauty. When someone put their drink on the trunk he was there lifting it off - not saying anything, but reprimanding with his action. If one of the guys started doing something truly stupid, you could feel Robert's power from a distance, and the kid would stop. He was a kind of bouncer/enforcer...but one who magically acted from a distance, like he had a magnetic super-power that alerted dumb drunks that they were behaving like jackarses.

Eventually we went in convoy to Ybor City, to the most popular club there. Two stretched limousines stopped on 7th Ave will block traffic, so we tried to get the drunks out and ourselves moving as quickly as possible. But no, these dopey kids literally stopped as a group in the middle of the road, lighting cigarettes, flipping cars the bird, resisting all opportunities to exhibit civilized behaviour. The cops had seen enough of this after a few minutes and moved everyone on - including Robert and me - much to my relief.

By now it's 11:30 pm, but there's not time to slack. Instead, it's time to clean. Of course these numbskulls have made a maximum amount of mess in the back of the limo. I often wonder why it is that people so often feel the need to do this. They wouldn't do it in their own home, or their own car...or perhaps they would. Apparently part of the stretched limo experience is to create and wallow in a dumpster. I look at the soaked napkins, spilled drinks, trash everywhere, bottle-tops inserted all-over and wonder why they do this kind of willful destruction.

It takes me an hour to clean up.

I buy us some coffee and a sandwich from the gas station in which we're parked.

We chat.

Another limo comes along, but the driver's not as nice company as Robert, so I withdraw to the airconditioned car for a while.

Around 1:30 I get a phone call, and it's not my people. It's The Boss.



Havana pic from here [link]

Guardhouse Gangstas

All of which set me up for a surprise.

When I pulled up in the ten-passenger stretch at a few minutes before 10:00 pm, a knot of people was there already, and my, weren't they dressed!

My guess is that he had turned twenty-five, give or take, and as suspected, the birthday boy had organized the night. He and his buddies were in the modern young man's idea of Dressed Up. To my eyes it looked somewhere between late Jimmy Durante and early Groucho Marx, but what do I know? White ties and black shirts come and go in the fashion world like transmissions on a Cadillac.

But back to the business. I try, always, to start off the same way with every new customer. I'm polite, friendly and deferential. This only works with people who understand that this is a dance, and that I'm offering to lead.

I can help you negotiate this, if you put your arm out...like so...and follow these simple steps. I want you to succeed, young man, but you have to play along. We don't know each other yet, but if you trust, your life will be easier. For at lest the next six hours.

Who was I kidding?

A guy of twenty-five is at the top of his ego/responsibility ratio and reacted accordingly. After loading the car with booze, we hung around waiting for all the partiers to feature. Of course, we weren't going anywhere until the magic cash crossed my palms, but he strung it out. That's fine by me. Had he not paid, I'd be happy to drive off.

Whilst we sat around for forty-five minutes, I watched these guys. They were all from pretty well-off families. Beneath the tough-guy bravado lay an upbringing revolving around a private school education, a childhood in a 4,000 square-foot house on a golf course, and a security gate to keep it safe from bad guys.

And what was their unanimous music of choice? Gangsta. Hard, loud and rotten gangsta. I nearly laughed out loud. These prissy pretty boys with CZ studs and other crap in their ears and Jager shots in their hands fancied themselves urban crusaders.

Golf-Course Gangstas. Security Guard Bad Boys. Limousine Tough Guys.




There's more :-)

Money Matters

Limousine jobs commencing later than 9:00 pm always warrant caution. Let's face it, these people aren't going to a charity ball.

More caution is merited when the pickup address is a bar of somewhat dodgy repute. And even more evidence of trouble to come is when The Boss calls me an hour beforehand and says that he ran the credit card provided (because he had a "bad feeling") and it was declined.

Great.

The Boss is particular about payment. He accepts credit cards to secure a booking, but of course he'll take cash as full payment. He provides neither terms or credit, there's no billing, nor will he accept cheques, the latter because depositing them requires more effort than he's prepared to invest.

It is a smart way to operate, to give him his due. Possessing a valid credit card number means that if customers break anything or merit the puke charge or promise cash payment but fail to deliver, he has some recourse. Thesedays, of course, credit cards don't work as well as they used to. Hence his caution.

So the night, a Saturday, isn't off to a great start. The prospect is of a bunch of demanding drunks who can't actually afford it going clubbing. Experience tells me that someone here is showing off, boasting that they're taking a limo, partying it up etc etc. Oh, and it will be a late, messy finish.

The Boss is leery now, even though the guy got back to him with a decently accredited credit card. (Many phone calls are required while I'm preparing the limousine to resolve all of this.) As is usual in these circumstances, he instructs me to take cash for the six hours before anyone steps into the car.

Actually, I like this way of operating. Firstly, it means that The Boss has his money up front for the run, which means I shall be paid. Secondly, it establishes that I have the power to stop and start the run at my discretion. Thirdly, it obviates the always awful scenario at four in the morning as the organizer attempts to screw money from his buddies. (It's always the buddies - women scatter at the point when they have to cough up cash.)

Driving to the pickup address, I contemplate the fact that nothing ever works out as one expects on a night like this...






Mercury Parklane pic from here [link]

Farm-Ins

If you're a captain of enterprise (or work for a captain of enterprise) and end up out of town, chances are you'll need a ride somewhere. Cabs are dirty and unworthy for Highly Paid Important People, so it's up to the livery industry to provide them with luxury chauffeured wheels.

Big business tends to centralization in all things, particularly low-level functions like transport. This means that if you, you HPIP you, arrive in my sleepy Floridian town, chances are you'll be driven around by an operator engaged by way of what's known as a 'farm-in' job.

Let's take the example of someone from the money-management industry who flies in from Boston to deliver a seminar (ahem, sales pitch with lunch) to rich old people. His company's preferred town car provider is Boston Coach, which happens not to have an office nor any cars here. What to do? They call their preferred partner hereabouts and farm the job out to them.

Occasionally, The Boss receives one of these things. He hates them. They always involve use of electronic aids, such horrors as email and the facsimile machine * shudder * as well as never-ending phone calls, and, worst of all, a high proportion of cancellations.

I hate farm-ins too. For a start, we all know that the client is paying way more than the amount we'd charge for the job. Boston Coach will be charging big-city corporate rates; we're a small town, small business operation, with rates commensurate. It kinda bugs knowing that I am the least paid person in the chain, but the one taking all the shit.

Inevitably the customers (who aren't paying out of their own pocket, it should be noted) are arrogant SOBs who take great pains to demonstrate just how much more important they are than a mere driver.

That's all fine, and part of the deal. Despite that, there is a little fun to be had. Oftentimes a representative from the mother ship will call me directly. Sometimes it is as often as three times in the hour prior to the nominated pick-up time. Always the same conversation:

Is this Wombat? Yes.

You're aware you're collecting Ms Codfish at 12:30 pm? Yes.

Where are you? Sitting in the front left-hand seat.

Very funny.

How are you dressed? In a toga.

Interestingly, we seem not to get so many farm-ins thesedays.



Packard Town Car hood ornament from here [link]

Silence

Some folks can live in silence, others die in it. Because our airport transfers average around an hour of driving, there's a lot of time, time which some of my customers fill and time that others do not.

Rule One for Chauffeurs: Speak only when spoken to.

In practice we don't adhere absolutely to this, but exceptions are few. Our routine is to meet arriving customers in the baggage claim area, greet them, and either walk directly to the car or wait for their baggage.

Within a few seconds, one can tell if they're silent types or not. Yes, it is odd standing next to someone at a baggage carousel for thirty minutes without passing a word. Equally oddly, for someone who loves words, this doesn't bother me in the least. In fact, I would rather remain silent than be forced into a conversation in which I cannot fully participate or listen to jibberish silence-filler.

There are some customers whom I'd happily drive to Vermont. We could gab all day and never bore ourselves. Obviously, these are the people with whom I have connected, with whom I need not filter as much. Another group of customers I'd also drive to New England, and never pass more than ten words. The third group comprises those who are constitutionally incapable of oxidizing without talking...about the first thing that reaches their tongue. For these people, a silence in the car is a small death, so naturally they talk.

The art of engaging in conversation as a chauffeur is a fine one. I cannot actually be myself - hells, I'd ask way too many personal questions - which leaves only conversational acting. I navigate these tricky waters by listening to what my customer says,and reflecting it back to them. Basically I attempt to affirm their own view of themselves, and keep my own thoughts to myself.

It's a game, and like a lot of games, it can be tiring. Frankly, I adore the silent trips, and for those I drive who think likewise, they do too. Last night, a new customer actually said so.

Joy. (And a nice tip.)






Nice photo of a Studebaker.

Into the Unknown

One characteristic of working for The Boss is that every job tends to hold some mystery. That makes the work a little like a sausage, or McDonalds's burger meat - it's clear in general what's going on, but one doesn't always know the detail.

Nor, perhaps does one want to know, but that's a philosophic thought for another day.

After only one airport job for all of last week, the weekend was decently busy. Saturday night I was blessed with the worst gig of the six on the roster, a three-hour limousine job starting at 6:15 pm.

Three hours is the minimum time for which The Boss will rent his machines and drivers. That's fine, but by the time one has showered, shaved, dressed, driven to the office and prepared the car with ice and other bits and pieces, three hours pay is barely worth it, especially on a Saturday night. The ideal weekend night job is one with a 7:00 pm pickup and a 2:00 am finish. That is enough time to make it worth actually driving to work, has a decent starting and finish time and a high likelihood of a good booze-driven tip.

But we of the underclass aren't able to choose. We work with what we're given. Sometimes it works out okay, as did this gig - it was about as easy as it gets. A couple had a dinner to attend celebrating their fiftieth wedding anniversary and had me to drive them. Their daughter had booked and paid a deposit on the ten-passenger limo back in June, an unusual circumstance of itself.

Before leaving the office (which has an attached warehouse in which all the cars are kept) I had to call The Boss to pump him for some more detail. He'd told me it was a wedding, but the address on the ticket made no sense. (Attention to detail isn't high on his list of priorities.) Upon reviewing his notes, he came across the small detail that my presence with a giant automobile was to be a surprise. Important point, don't you think? I would have normally bounced up to the door at the requested time, but that would have ruined the daughter's plans.

The oldies couldn't have cared less. After a smooth, surreptitious arrival, they had no real enthusiasm for the fancy ride. I drove them two miles to their dinner in a rented hall, waited two and three-quarter hours and drove them home. From where I sat, I think they would have rather foregone the whole thing, stayed at home and ordered pizza.

Asking the wife about the secret to fifty years of marriage, she looked at me, slowly chewed her gum and shrugged.

I guess that was my tip.




Austin A-40 interior photograph from here [link]

Wedding Tears

Weddings all, to me, appear underfunded and under-organized. Not to say that well-funded weddings are necessarily better planned, because I've seen many expensive 'Wedding Planners' royally mess up. But there's a clear lack of forward thinking skills in this area.

(Note to military veterans: This is a giant market in which you folks could create a very profitable and successful business. From my experience, weddings could all do with a big dose of military sensibility. These people need someone to tell them what to do.)

Which brings us to Saturday. As far as weddings go, this was at the top end. If the bride is reasonably calm and happy with the way she looks, everything works out from there. (For me.)

Chrissy was just as you'd want - friendly, not completely self-absorbed, and she looked great. Her self-organized wedding on a budget looked like it was on a roll when she and her bridesmaids emerged from her house at the appointed time. That's always a good sign. You know you're in trouble as a chauffeur when more than twenty minutes goes by before there's movement.

Mostly, the bridesmaids are a dead weight at weddings. They are all more concerned with themselves than the bride - a contradiction of their title...maids. They should be there to look after the woman at the centre of things, but too often they're bitching among themselves or off smoking ten cigarettes. This group smoked (OMG did they smoke) but Chrissy's sister and one other 'maid kept on top of things.

Until someone fielded a call from the DJ at the beach.(Florida: Beach weddings are all the rage. Don't. Just...don't.) He didn't have any electricity to run his music system. (Amazing. No power outlets at the beach. Dummy.)

The bride cried. Not big sobs, but the tears and quivering lip routine.

Thus began a thirty-minute scramble to find a boom-box so Chrissy could have her wedding march walking down the aisle music.

Fair enough: It was her big day, and she wanted the damn music.

Once they'd finished cussing out the dopey DJ, we put the plan in action. We found a store with a portable CD player, bought some batteries, and we were good to go. Problem solved.

There were a lot of side-plots to this wedding. It's amazing how much human drama one sees in a three-hour limousine ride. One bridesmaid hadn't altered her dress to fit, and had to swap with another; the groomsmen were supposed to ride with us - thirteen people in a ten-person limousine; the bride's mother and father not speaking to each other. The usual.

And in the end, the CD didn't play. The bridesmaids beat-boxed the bridal march. I was proud of them...that's what they're supposed to do.



Wedding limo from this Aussie site [link]

Ybor City Animals

Busy, a new feeling, even if it was only for one day. The weekend was the busiest for weeks, handy because now I might nearly make enough to pay a few bills.

Saturday was notable for blessing me with two (2) limousine runs. The first was an afternoon wedding run, which included a crying bride...but I'll save the tears for another post.

After that The Boss scheduled a 9:30 pm pickup. A bunch of twenty-somethings were heading out on the town in Ybor City, Tampa's high-crime sewer of a club district. Despite that, Ybor is an interesting place, centre of the cigar-rolling business for which Tampa used to be known.

Thesedays Ybor attracts the drunk and drugged crowd. I've seen more knife-fights, punch-ups and general anti-social behaviour on the streets there than anywhere else in the world. Besides that minor detail, the streets are narrow and there's no parking for a stretched limousine, so you can imagine how happy I was to be there.

As usual, the cops standing on the corner turned a blind eye to me stopping traffic on 7th Avenue to unload my people. It's a two-lane thoroughfare, and they understand we drivers are just trying to make a living. I move on as quickly as possible. But as I'm about to drive off to find coffee, another cop, a mounted policeman, guided his steed in my direction.

Using one of those dismissive hand gestures they teach in cop school, he indicated he had something to say.

"You can't park here," he said. I looked up at him, then to the two cops standing behind him on the sidewalk, and back to him.

I wanted to point out the double standard - two sets of cops, two different rules - but thought better of it.

Those horses are BIG.

Back of the Clock

In our county, bars stop serving at 2:00 am.

Last drinks are drained at 2:30 am.

Everyone's in the limo by 2:45 am. (Fingers crossed.)

We're heading home at 3:00 am.

Someone wants food at 3:05 am.

Stop at Taco Bell at 3:20 am.

Leave Taco Bell at 3:45 am.

Last drop at 4:20 am.

Now is when I gas up, park-up, clean up, wash up, tidy up and lock up.

I might be home in bed by 06:00 am.

Another back of the clock night done.



Night shot from this excellent blog [link]

Puke

The Boss levies a $250.00 puke charge if ever someone loses their dinner in a limousine.

What he withholds from customers is that he doesn't pay for a professional cleaning of the limo. He expects we drivers to make the vomit disappear. Granted, we get the money, so a case could be made for us to encourage drinking to excess and barfing. But closer examination and common sense dictate what a bad deal it is all around.

Contemplating this whole cleaning business, I guess that when chauffeurs drove coaches with real horsepower, they were expected to clean up after the nags. Huh. I wonder.

The normal deal is that when we return a limo to the depot, we clean the interior. Oftentimes it will take an hour or more to ready everything so that the next driver need only add ice and be on his way. As you can imagine, the appeal of this at 5:00 am is limited. But if the car's going out the next (same) day, one has no choice.

Choice, however, is what I offer customers who do upchuck in a limo. This happened a few weeks ago, when the two women in a party of ten both barfed. The both attempted to make the window, and they succeeded to a point.

Naturally, no-one tells the driver that this has occurred. They'll hope I'll miss it, but experience is a valuable commodity. With some people, I check. So it was at 4:00 am that I was running my flashlight over the interior and came across the telltale drips and goops of vomit. Two areas. I pointed this out to the guys, and gave them the choice: You clean it, or I do it for $250.

That's how I came to be watching three drunken bums use six rolls of paper towel and a goodly amount of cleaning product to clean up their chicks' vomit. Just when they thought it was done, I'd point out a chunk or a dribble they'd missed.

How wonderful to see off-duty police officers grovelling.





Vintage Scottish chauffeur from this interesting site [link]

Sunny Sunday

You have to count your blessings. After a big, restful night's sleep, it's not so bad waking to the alarm at 6:00 am on a Sunday morning. Really, it's okay.

It was a beautiful morning, the humidity in the "I can handle this" range and I have an airport transfer to do. Shower, shave, put on the white shirt I ironed last night, a once-over with a lint-roller, check in the mirror, and I'm out the door. In a suit.

What I'd rather be doing is heading to the beach for a swim. In my boardies. After that, a lie in the sun, then I'd take coffee. But here I am, driving to The Boss's warehouse to collect a towncar; someone needs a ride to Tampa airport.

An older guy, it turns out, around eighty, needs that ride. A couple of odd details stand out. One, he's not listed as a resident on the intercom system, and the concierge doesn't know him. Two, I know his residential address is not in this downtown high-rise. His real house is in a gated community on a golf course out in the 'burbs.

Five before eight, my people arrive in the lobby from upstairs. The gentleman and a lady, a decades-younger lady. She's in her fifties, over-tanned, over-skinny, not quite certain of how to deal with a towncar chauffeur.

It's not that difficult. When I ask you if you'd like me to take your bag, you accept my offer. I roll your bag to the rear of the car, then I open the door for you. I then attend to the gentleman in the same way. You both sit in the air-conditioned car while I load your bags in the trunk. When that's done, we go.

Simple. Or so you'd think.

Anyway, my over-riding thought is that if you're on your way to Amsterdam (First Class), constantly blowing and popping bubble-gum won't endear you to anyone. That shit should have ended during the Nixon administration.



Olds roadster from here [link]

Canary in the Coalmine

Another slow week in paradise slips by. It's Friday night and I've done precisely two (2) jobs in the last six days. One was a late-night airport pickup; the other, a five-hour limousine run which I just finished.

With all the time I have to contemplate such matters, I think it is possible that the limousine business is a great leading economic indicator. No-one needs a limousine or a town-car service. Taxis are (and will be - they're like cockroaches, a professional opinion) always available. Although a town-car is in fact many dollars cheaper than a taxi for the kind of airport transfers we do, the perception is of indulgence.


I'm too sophisticated for a taxi; I deserve a car service.

Sometimes ego saves money.

To add insult to pauperdom, a friend and fellow driver had his entire bank account emptied by the IRS this week. They claimed he owed them $22,000 in back taxes from 2002, which he hotly denies. Makes sense to me, knowing his work history. The frightening thing is that the US Federal Government can take your money without notification. I guess that's one way to find the
$13, 000,000,000,000.00 they spent on our behalf.

All well and good, but when he can't pay the rent, or the phone bill, or for gas to get to work, I'm not sure how much of an asset to the economy he can be. Like most drivers, my mate isn't officially counted amongst the unemployed, but like all of us, he is seriously underemployed.

Which brings me back to my point. The limo game is a confidence indicator. When people are upbeat and want to either travel or celebrate, we see them in our cars. Our services are a minor luxury - even for folks who saved up for a year to attend a Metallica concert - that tells much about the collective conscious.

My read is that everyone is hunkering down. If that changes, I'll let you know. For now, the depression continues.







Photo from here [link]

Rescue

Breakdowns are inevitable, we all understand that. But no-one thinks - or wants to think - it will happen to them. Someone else should bear that burden.

I'm sympathetic to anyone stuck in a broken automobile, which is how I came to hurriedly shower, shave and dress at ten o'clock last night. A fellow driver was stuck at a rest area off the interstate with twelve customers and a busted limousine. I don't know the guy, and he works for the opposition service here in town, but I like to think that if I needed a hand, the brotherhood of drivers would come to my aid.

It's karma, right?

Here's how these things work: The driver breaks the car, and spends time placating his customers. He calls the boss, who is safely at home on his second Saturday night six-pack. In turn, he calls a tame mechanic, who is on his second fifth of vodka - well it is Saturday night, after all.

No immediate repair option then. The opposition boss then calls The Boss, knowing we have a humungous stretched SUV that can do the job. The Boss is on his fourth or fifth bong of the night, but can see more green by sending me out. So I get the call. Probably the only sober/straight driver in the county at that point, I figure I can help.

The elapsed time from that call to me rolling into the rest area was one hour and seven minutes. Now having done this kind of rescue before, I know what to expect. The driver is grateful and relieved. The Boss is counting his money. The opposition boss is glad he'll be receiving no more abusive phone calls. But the customers, ah the customers. Far from being happy, they get into an odd state of mind where they're sorta happy, but still sorta pissed. And you know who bears the brunt of that action.

We swap out the coolers, the drinks and the plastic penises, because this is a bachelorette party after all. Within ten minutes we're under way, and they've lost only an hour and a half of their night. Seems like a win to me.

Everything proceeds normally after that. The group disembark at the bride-to-be's place at 3:00 am. I sense that not everyone is happy, a pretty standard state of affairs when twelve people get together with some booze. Tension has a way of squeezing into a party like this.

You'd think that my part in the rescue operation would merit a little special thank-you or some kind of acknowledgment...and you'd think incorrectly. No tip, no warm words, nothing. But as I have discovered, that's standard.

My reward is the karma. Apparently.




Classic drawing from here [link]

Friends

Regular customers are the backbone of The Boss's limo business, not that you'd know it.

I shake my head at how he treats these people. One guy in particular pays around thirty percent more per airport transfer than everyone else. The reason? Because the bills go straight to his corporate office, and no-one there ever does a comparative analysis against other limo companies.

I suspect that he instructs the finance department not to question the cost because he's comfortable using our service. In reality that means that he likes we drivers; we go out of our way to look after him, and he knows it. Yes, he's demanding and particular but we know how to handle him.

After spending many hours driving guys and girls like him around, you get to know them. The power gradient is huge, of course - we're mere drivers, they're captains and captainettes of industry, but a personal relationship of sorts can spring from this thin soil.

That's nice, and makes for more pleasant working days, but drivers should never mistake cordiality with friendship. The subtext must always remain in a chauffeur's head that this is a customer/servant arrangement, nothing more. Taking liberties and making assumptions can land you in trouble. Quickly.

Only when a customer has invited you into their house for social reasons can you change the footing in your mind. Until then, one has to understand one's inferior position. And I chose that word very carefully.




Saab picture from here [link]

Chauffeur Enemy #1

Over a beer:

Mate: So what do you think is the most dangerous car on the road?

Me: That's easy - the minivan.

Mate, after five seconds silence: Man, that is so true.



Chauffeur enemy #1. The unpredictable, chaotically driven minivan. Stay well clear.





Early minivan photo from here [link]

Syrup

Last Saturday, a little before eight in the evening, I turned off a main road into a housing estate. The air was heavy with late summer torpor although it was cool inside the Cadillac six-passenger. My first job was to find the number of the house from which I was to collect my customers for the night.

As I rounded the corner a group of three girls waved me down. They were, I don't know, about nine years old. In bathing costumes and tee-shirts, they were clearly free to roam the neighbourhood. In this age of over-protective parents, it was heartening to see kids playing free, learning like they are supposed to, by being in the (reasonably controlled) local world.

I stopped and lowered the window.

Is there anyone famous on board? they asked, breathless with imagination.

Well, no. I'm just on the way to pick up my customers, I answered, playing it straight.

Are they famous?

Everyone I drive around thinks they're famous, I said.

I put the beast in Park and showed them the interior of the limo.

The house was a quarter of a mile away, and they followed me there, running along the footpath. I introduced myself to the gentleman who met me in the driveway, as he explained that the night was a surprise birthday gift for his wife and two of her friends. (Wouldn't it have been nice had The Boss told me this beforehand?)

The girls hung around while I waited, idling on the street. We chatted. I told them the deal, that the famous lady about to come out of the house was celebrating her birthday. And you know what they did? When she emerged, the neighbourhood smurfs sang her 'Happy Birthday'.

I don't think I've stopped smiling yet.






Buick photo from here [link]

Customer Appreciation

Snafugirl was right, my Canadian lady's flexibility proved to be very important that day.

When I realized my careless mistake (by reversing the order of an airport transfer, told here) my reaction was to ring a driver mate. I asked him to check on the arrival time of the flight from Toronto, hoping that it was an hour late.

Too much to ask for?

Yep. The flight was early. Drat. At this point I'm on my way to Tampa airport.

Next, I tried the customer's number. For whatever reason, the call didn't work, not even diverting to voicemail. Damn. Nothing for it but to call The Boss.

Remarkably, he didn't launch. The rocket sat on the pad without the motors igniting. I gave him my estimated time of arrival at the airport, and suggested that he might like to call another company with cars closer. Nope. He wanted to salvage the situation.

After a few minutes he called back. The customer was at the airport, and was planning to have coffee while she waited for me. Foot to the floor time.

The Lincoln Towncar is a large automobile with a large engine, but it's not exactly a racer. In a straight line, however, on a nice smooth highway, she can move. Let's just say that I averaged somewhere in the hot-day Fahrenheit numbers that day, breaking my record as a chauffeur for the distance.

I attempted to call the customer with about five minutes to run, and this time she answered. Just the tiniest, almost unnoticeable hint of annoyance came through in her voice. A few minutes later, I spied her curbside and she was in the car and we were on our way. Elapsed time from recognition of mistake: 43 minutes.

Gratitude for her philosophic nature doesn't cover my emotion. Super grateful? She was damned gracious, with that valuable intellectual foothold: people make mistakes.

And after all that, she still insisted on tipping me. Amazing.

Reverse Order

The driving gig gets to be boringly routine after a while. The boss calls around six in the evening with whatever he has for the next day. (No courtesy call if there's nothing, of course.)

As soon as he's finished talking, I work out how to fit my life around the driving jobs with which he's blessed me. The important bookend parameters are when I have to leave my place to pick up one of his cars, and when I'll be done.

Early in the summer His Highness provided me with a Tampa airport job. The customer was a regular, a lady who has a house locally the family use to escape Torontonian winters. She's the ideal client; happy, flexible, interesting, easy to chat to...and she's a generous (and, importantly, genuinely grateful) tipper.

A noon-time job like this one is always frustrating. From my place to collect the car, to her house, the drive to Tampa, the return, ten minutes to refuel, drop the car, back home adds up to three and one-half to four hours - the better part of a half a working day. If The Boss could attract sufficient business so we could string three or four or more together, that would be great. It would significantly up hour average hourly pay rate.

I'll stop dreaming now.

My thoughts were on anything but the job - I had things I was working on, people I wanted to call, stuff to do. Can you guess what I did?

Thinking.

Thinking.

Like a dope, my mind was stuck on the idea that I was picking her up from her house, and driving her to the airport. In fact, she was flying into Florida that day and wanted me to take her to her house.

Can you guess when I realized it? Yep, just as I approached her neighbourhood. I was the standard fifteen minutes early for the noted time...but that time was for the arrival of her Air Canada flight into an airport sixty-three miles away.

Man. Oh, man.

All my fault, all my own doing, all my own failure to concentrate.

How We Roll

The idea is simple. You tell The Boss what time you'd like a pick-up, I arrive ten to fifteen minutes earlier than that time and wait in your driveway. If I'm late or there's a problem, you will receive a phone call; if you don't receive a phone call, you can expect that I'll be waiting at the address provided, at the time stipulated.

Moreover, all the drivers I know are smart people. If we're at your house at 5:05 am for a 5:15 am pickup, we won't ring the doorbell. I have no clue as to how your household's constituted - who sleeps late, who rises early, whether there are children, whether your wife got up at 4:00 am to cook you pancakes.

All of that is unknown to me, so it seems logical to use a fall-back idea, which is that no-one wants their door-bell rung before the sun's up.

That, sir, is how we roll.

Next time, instead of phoning The Boss to complain that your airport ride isn't there, do something more logical. Open your front door, or open your garage door and

SURPRISE

look at the nicely dressed man with the shiny Lincoln waiting for you.



'55 Thunderbird from here [link]

August Blues

It's Thursday and the only job this week was my eavesdropping sortie early Monday morning. When I started contracting my services to the Boss three years ago, he had ten drivers on the roster, seven of whom were full-time equivalent. Now we are three and a half drivers, sharing what amounts to work for one.

We are contractors because Boss man is allergic to full-time jobs. They create Social Security and payroll tax obligations, and obligations don't sit well with him. So we drivers are all self-employed, or, as I like to call us, minimum wage contractors. What the IRS does to us would be banned under Geneva Treaty protocols, but it is what it is.

The flip side of that coin is that The Boss would be out of business right about now if he had full-timers. Every facet of the business is down, from the airport transfers to drunken party nights. Granted, we live in a small market, but it's a wealthy community that has become averse to spending. Here on the Gulf Coast of Florida everyone's confidence was based for decades on rising real estate prices. When that bubble burst, a lot of well-paid jobs went with it, and as the economy goes, so goes the limo business, only more so.

As ever, necessity is the mother of invention. There is no making a decent living driving, and unlikely to be one for the forseeable future, so everyone has to adapt. That's how I'm spending all my time lately, working a couple of different plans, happy to take the crumbs when The Boss offers them.




Benz roadster from here [link]

Let's Go Drop Some Eaves.

Eavesdropping is rude, and I do my best not to listen. But what is a working driver to do when people insist on using the phone within earshot? Towncars aren't equipped with a compartment divider like the stretched limos, so as much as I try to tune out, it's sometimes beyond me.

The secret is that customer phone calls often keep me awake. Even our airport trips are at least an hour one-way, so accidentally overheard private conversations alleviate the hypnotic effect of the freeway. It's a safety enhancer, right?

This morning's job is a case in point. The 4:30 am pickup was in a nice gated community, the likes of which Florida is infested - fancy golf-course, large lots, big houses, families. I know this family; thankfully they're normal.

Except this morning. When the front door finally opened at 4:45 am, I heard raised voices. An argument? Before sunup? Who has the energy?

One of the daughters was returning to college. Her mother was at her, talking overly loudly, clearly agitated. The father looked harried, still half asleep, appearing to need a stiff drink.

With the usual "Oh, I forgot my....." rush back inside, we left at 4:55, to the sound of Miss texting furiously in the back seat. Interesting, I thought, to whom is she texting at that time? Not her college room-mate, I'd guess.

After about ten minutes, she called her mother, and here's what I learned from the conversation over the next forty minutes:

- she attended college in a distant state
- she'd acquired a boyfriend eight months ago, of whom the parents disapproved
- parents had predicted it would end badly
- this last weekend, parents flew to see daughter
- they didn't tell her they were coming
- they arrived on her doorstep with the intention of having her ditch the b/f
- that didn't go so well
- the three of them returned to Florida
- it was a tense weekend
- the parents wanted to tell the b/f directly he was no longer welcome to date their daughter
- daughter thought this was an over-reaction
- daughter wanted to break-up her own way
- parents weren't convinced
- daughter now tired of parents "controlling every damn thing in my life"
- she won't have time to see the b/f this semester anyway

Thank goodness for family drama. My driving was particularly alert and smooth this morning.




Early cellphone photo from here [link]

Surprise!

Jaded as your average limo driver might be, some things can still surprise us.

No, it won't be a couple (or a group) orgy-izing in the back of a stretch and it won't be sweet young things drinking until they puke. It won't be centi-millionaires not tipping, and it definitely won't be idiocy on the roads.

While waiting for my non-dancing folks on the weekend, I was surprised by Florida's governor gently descending the escalator into baggage claim at Tampa airport. His relatively new lady wife accompanied him, which was, frankly, way more of a highlight than the presence of Mr Crist in such a plebian setting. She's hot, as befitting a New York society gal.

Two points of note. One, Mr and Mrs Floridian Governor travelled on Southwest Airlines, just like the rest of us. And, two, he waited for his own luggage for forty minutes like the rest of us. Bags might travel free on Southwest, but we aren't re-united with them speedily.

As you would expect there were cops and bulky guys in suits milling around, but they remained low-key. Poor unsuspecting folks were randomly accosted by the smiling, handshaking guv, looking precisely like the politician he is. Florida's not a big enough stage for him - he's currently running for US Senate, so I guess he's winning votes one glossy grin at a time.



Pic from here [link]

Misunderestimation

You have seen me at airports, in the baggage claim area. I'm the guy with the long-sleeved white shirt and tie, suit vest or jacket, and a sign with a name on it. The name will be that of the person I'm meeting.

I wear a look of distant boredom. Making eye contact with hundreds of strangers is tiring, so I focus on the middle distance and try to appear like I'm not scoping out the fun parts of ladies.

Time passes. The object is to find my customer amongst the sea of transitory humans who are all, also, looking for someone. Hence the sign.

The sign is important for two reasons. It keeps most people away - I'm someone else's and I'm not available to dance. The sign is meant for the one with whom I have been promised a dance. Sure, it's an odd kind of dance involving them sitting behind me while I drive, me being super-polite, and me be transparently obsequious, but it's a dance nonetheless.

Which is why today was so odd. I was there, looking blank, with a sign. The people who were looking for me saw the sign. They decided not to make themselves known to me.

The people - a mother and two teens - didn't know the steps of the dance. I saw them look and point, but people do that all the time. They didn't look, point and then walk up to me.

That's the way the dance works; I do not know you, and likewise you do not know me. It's my job to provide the sign, and it's your job to recognize your name. And then walk up and stand in front of me. If you choose not to participate in the dance, even after you have said you would, be not surprised if I go home.



Pic from here [link]

Chug, Chug, Stop.

It wasn't so much the fact of running out of gasoline. If it hadn't been me, it would have caught one of the other drivers. So it was just my karma that led to me rolling to a stop on the side of I-75. Dead engine, dead limo. And two customers wondering what kind of cracker-jack outfit The Boss runs.

The warning signs had been there for a while. One other driver asked me a couple of weeks before if I'd noticed weirdness with the gas gauge on that particular limo, a six-passenger. I thought nothing of it. Standard procedure for all drivers is to fill the tank after each run, so the next run can start with a minimum of set-up time.

There was absolutely no reason to think the tank was anything but full.

That day's job was to collect two people to drive them to Orlando for the Cleveland-Orlando NBA final. They had tickets three rows up from the Cav's bench. Pretty big night.

I did my usual prep work: Ice in the bars and a cooler-full in the trunk; water, soda, juice, a couple of newspapers; vacuum and clean the windows. Start the engine, and note that the gas is showing full. Everything normal.

We drove about thirty miles before the thing coughed, coughed, chugged and stopped. You can imagine the sinking stomach I had, wondering what the hell I'd done to deserve this miserable fate. It turned out that the previous driver had not filled the tank after her run even though she'd driven at least 180 miles...because the gas gauge showed full. This in a car that (at best) gets about 15 miles per gallon. She apparently thought the damn thing ran on air that night.

The deeper problem is that The Boss doesn't encourage the kind of feedback that might have caught the problem then and there. Had the driver mentioned "Hey, the weirdest thing - I drove all around last night, and the gas gauge didn't budge from full" any normal business owner might have investigated.

And saved the whole misadventure.

There is a vaguely happy ending. The Florida Highway Patrol man (breakdown division, not the tax-collection types) happened along around ten minutes later. He had about one third of a gallon of gas, which was plenty to get me to the next exit and a service station.

After a speedy cruise up I-75 and I-4, a sneaky end-run the back way to Amway Stadium, my folks were just in time for tip-off.

Perhaps karma works both ways.

Oh, and the problem was diagnosed as a faulty sender unit in the tank. And it's still that way today. It really is a cracker-jack business.



Pic of 1964 Lincoln from here [link]

Three Chauffeur Sins

There are three mistakes never to make as a chauffeur:

1. Refrain from punting the limousine into the scenery.

2. Never, ever lose your cool with customers.

3. Never, ever run out of gasoline.

Guess which one of these rules I broke last spring?


Pic from here [link]

The Network

After a while, people get to know who you are. Word spreads, impressions are made, value judgements are lodged in brains.

I know this because I do it myself. This checkout person at the supermarket is better than that one, and I look for her; that bartender smiles and engages so I tip more; I never attend the Church of Starbucks because (with rare exception) they all suck.

Customer service is a battle of millimetres, fought to the tipping point, at which point all is lost or all is gained. Someone should write a book about that. (Ironic Joke.)

So when people start asking me to help them with limo or towncar bookings, I smell something's up. They'd rather deal with me than The Boss, who, more than ever, could give a shit.


Photo of the Cadillac Eldorado from here [link]

The Boss

In the past, when I listened to self-improvement tapes while I ran or walked, most of it literally went in one ear and out the other. Not much stuck inbetween. One thing that did, however, is the idea that many of us are mentally stuck in high school.

It appeals to on a visceral and a logical level. I saw it in myself, I guess, and that brought home the horror of being a fully physically mature man and still a mental adolescent. What an awful thing. And you know what? I have found this again, in the figure of The Boss.

It's not new to me, given that I've been living with this thing for years, but events of recent times show me that it's time the veil of anonymity be raised, if ever so slightly. I want to bring this face of stupidity right out in the open, if only for my own fun. As a man I trust completely says, to think bad things is one thing, but to do them is quite another.

I wonder where blogging about a complete douchebag fits?



Cartoon from here [link]

WORK

Man, I am tired.

Work popped up out of nowhere over the last two weeks, which characteristic of any service industry should be well known. And still people are surprised.

Now, to pay that dentist's bill...




Courtesy link [link]

Little Old Ladies

It's the fact of living in Florida, but many of my adventures revolve around old people. Seniors, in the argot, or oldsters, or silly old farts depending on my mood.

In the limo game, I learned from experience that little old ladies belie their benign looks (and reputation). In real life, these people are sharks, manipulating hapless optimists like me with the skill of a Reno card dealer. Don't let their stooped stature and old-lady smell fool you - they know the value of a buck, and how to keep them in their purse, and out of your pocket.

The job sheet showed me collecting two local ladies from Tampa airport, late on a Sunday night. Two friends on vacation sharing a towncar ride back to their respective residences; it's a common-enough deal.

Let's say the total was $140.00. It's normal for folks to use a credit card to reserve a booking, and then pay cash. The Boss is always up front about the cost, which he is careful to make clear to the customer. Also, another driver had driven them to the airport a week earlier, so they knew the drill. And to further solidify the arrangement, we talked about the fact they were paying cash, half each. They knew exactly how much the ride cost.

After I'd schlepped the first lady's bag to the door, she gave me a handful of cash as arranged. Being as I was trusting of Little Old Ladies at that point, I didn't count it. Like I said, she'd already been through this on the outward leg, so why would I question it?

The second lady lived in a high-rise. Dutifully I carried her three bags full of gold bricks up the stairs, into the elevator, and along the breezeway to her apartment. She, too, gave me a handful of cash, and in the same trusting manner, I shoved it in my pocket. She also made a point of saying that there was a little something for me there too.

That's nice. A small tip for my manual labor makes for a happy evening...

...until I returned to base and counted the cash. Instead of a $70-00 wad and a $70.00 plus-some wad, I had two $65-00 wads. Not only had I been swindled, there was no gratuity and she knew it. The choice at that point is to make phone calls, knock on doors and go chase the money. But then I saw this episode for what it was: a ten dollar learning experience. So I added a sawbuck of my own and to this day I count every note that passes my hands.

Sorry, I trust you, but a couple of old grifters shook me down once....


Pic from here [link]

Also published here [link]

Zombies

Has anyone else in my town noticed?

I think we are in the midst of a Zombie Invasion. It might be that these...things...are from outer space, but they choose minivans and F-150s as their transportation devices. Aliens, I'm sure, would be in flying saucers.

These Zombies look just like you and me. They have this uncanny human look about them, right down to the humblest detail. They wear spectacles, sometimes with those clip-on sunglass accessories. Their clothes are normal-looking, if a little dated. There are lots of man-made fibres and everything seems just a tad too tight, except when they wear deliberately loose-fitting stuff like 'work-out' pants and such.

But they're part of Zombie-Nation alright. Just watch them when they drive. Only the undead could drive as poorly as that. Three-lane changes leaving their arse sticking out; flipping bitches* at random intervals; exceedingly slow progress in fast lanes; exceedingly ill-timed entries onto fast-moving thoroughfares - no, these aren't humans. No living person could possibly be that bad behind the wheel.

Interestingly enough, this Zombie Invasion seems to have started in Michigan. And Wisconsin. And Indiana. It's like all the Zombies decided to take a driving vacation to my town and create as much havoc on the roads as possible. As much as the undead can, that is. Which is rather a lot, as it turns out.






*Pulling a U-Turn

Also published here [link]

Flat

Most of my working time is spent on airport runs. It's basically taxi work, but pays some bills between the much more lucrative limousine runs. Some drivers, and some companies for that matter, make airports their specialty. That's understandable, because towncar transfers are simple compared to driving groups of drunks around.

If you make airport runs your bread-and-butter, you end up doing a lot of miles for your dollar, which creates its own set of problems. First is the boredom. Imagine driving the same 60 mile route ten or more times a day, seven days a week as a buddy of mine does. I fear he leaves a small piece of his sanity on the side of I-75 every trip.

Another occupational hazard is the inevitability of mechanical problems, and that bane of drivers everywhere; the flat tire. This was my first as a limo driver, and happily enough the story ends up well. I had parked at Tampa airport with ten minutes to spare before my customer's flight's landing time. In reality that gave me ten minutes, plus ten minutes for it to taxi to the gate, plus ten minutes for her to deplane and find her way to baggage claim. Let's call that 25 minutes to be safe.

Of course, we carry only the 'donut' get-you-home spare in the towncars, not a real wheel and tire. Fortunately I was in a well-lit, level spot, so the change went pretty smoothly. Twelve minutes from start to finish, which surprised me. I feel for the folks who get stuck on the side of a busy freeway. That's downright dangerous.

Scuttling downstairs, I washed my hands and stood waiting for my customer. The plan was to be honest and upfront - it was likely to take us twenty minutes longer to get to her house than normal. The donut is limited to 50 mph, somewhat slower than our usual 70 plus. The alternative was to help her into a taxi.

Fortunately, my wonderful customer was completely cool and let it bother her not at all. Being in the car and on the way was good enough for her. She checked her email, ate her sandwich (delayed flight, no food) and we had a nice chat. When we stopped in her driveway she joked that it was the her longest ever trip time...but she was smiling. She even offered me a cash tip, which I refused. Her good humour was more than enough.

The Boss, of course, charged her the full amount. Heaven forfend he take some off for the inconvenience.




Pic from here [link]