How wonderful it is when people communicate. It's a rough survey, but from my chauffering experience, it appears that the more willing a passenger is to communicate, the more successful they are, at least in business. I imagine it's different in relationships, but possibly not.
A regular customer of The Boss's service is a Snowbird, running his northern United States based business from Florida from November until May. That's a feat by itself. When I knock on his front door to collect him, he's friendly, but direct:
- What's your name?
- I want these two bags in the trunk, and that one in the back seat
- We'll be leaving in less than ten minutes
Once we're in the car, he continues:
- I'm going to Fort Myers airport, Southwest Airlines
- I have six phone calls to make, so that will take most of the journey
- I'm not an old lady, so please drive crisply.
Perfect. Just perfect. If only they were all so clear. I am not a mind-reader.
