Clean

The Boss is obsessed with the cleanliness of his cars. Not the inside, mind you. That he could give two hoots about, but all the cars' outsides are cleaned at least twice a week.

The theory is that at the end of each run, we drivers will clean the interior of our car. Therefore, Bossman need not spend money on it, as it is in our interest (read: larger tips) if the customer thinks he is travelling in a sparkling environment.

Two problems with this:

One is that everybody has a different standard of cleanliness.

The other is that the link between freshly cleaned carpet and tip size is weak.

If it was Wombat's Limousine Service, I would worry less about the way the cars look to everyone else, and spend much more on keeping the insides looking and smelling pristine. That is what the customer sees most of; the seat backs, the cabinets and the carpets. Surely this is where to make an impression.

There is only one other driver apart from me who I know cleans after each run. Apparently all the others cannot see white sand on black carpet - and all the cars have black carpet.

Truthfully, our shop vacuum really isn't up to the job. Poor thing should have retired years ago. Sometimes I understand why drivers just don't bother.